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Had a CD-RW drive of theirs on a computer. Sometimes it works, and sometimes it doesn't.
It tends to skip on tracks periodically. Sometimes it will skip (stop playing a track without the display showing that it's paused) 1 to 3 times in one track.
This player is ok. If you try managing the files on Windows Vista/7 without the Creative software, good luck.
That gets annoying very quickly. Also, the software I had for it is designed for Win XP, but NOT Win Vista/7.
Even the Creative software, when used on XP can be a bit hairy to figure out.I should have known better than to buy a Creative brand product. The drive didn't last very long - maybe a year or so.
I bought my first creative 3 years ago. Long live Creative. Creative Zen V plus is very easy to use and I had no problem with it.
For three years I enjoyed great sound quality. It just stopped. I used it together with the Creative Dock that I also bought at Amazon.
Until two months ago. I used it every day 8 hours a day at my work. I believe good sound is important to enjoy your favorate music en so it did.
Well, after three years constant use I believe it did his duty.Now I bought a new one, now with 4gb and I am enjoying it just the same with the first one. I love it.
We already have some extra items (speakers and such) for the Zen V, so that's why we stick with it. I bought a used Zen V to replace the one that broke for my husband. He's had issues with two others, so I didn't want to spend a ton on a third one. So far, this one is working well. Most likely we will move to a different brand soon due to the issues (freezing up usually) that keep happening with the Zen V.
When I try, it disallows it. OTOH, they don't seem to care enough to get back to you even then.
You will go in circles. I really enjoy the ZEN V Plus, but don't try to find any answers to questions on their web site.
The only way to contact them, as far as I can see, is to comment on their web site. I would give the device about 4.5 stars, and service a zero.
If you click on the "Contact Us", it takes you back to looking through their archive of answers. BTW, you apparently cannot copy FROM the Zen V Plus TO your hard drive.
That's available even on the super-cheap MP3 players.
This is a piece of junk and stopped working. Creative customer service gave me a run around and I spent hours doing what they told me to do to try to get this thing to work. Then they told me they couldn't help me any further and I would have to buy a new one. I would not buy any of Creative's products again.
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